Disclosure based on the Specified Commercial Transactions Act

  1. Seller: SOULWORK DesignStudio
  2. Representative Masako Higashiya
  3. Please contact us via the contact form or email.
  4. Public email address soulwork.ds.japan@gmail.com
  5. Homepage URL https://masakotoukei.net/
  6. Sales price: Please refer to each product page.
  7. Required fees other than the product price: Consumption tax, shipping fee (currently domestic delivery only, Honshu, Shikoku, Kyushu: 900 yen, Hokkaido, Okinawa, remote islands: 1,300 yen)
  8. Delivery time In-stock products: Shipped within 5 business days (excluding Saturdays, Sundays, and holidays) (Please note that delivery may be delayed slightly during the New Year holidays and special events.) Made-to-order products: Shipped within 1.5 months (2 months) from the date of order.
  9. Payment methods: Credit card (visa, master), applepay, googlepay
  10. Returns, exchanges, cancellations, etc. As a general rule, we do not accept returns of products. We will only exchange products for defective products.
  11. Return Policy: Please contact us within 5 days of product shipment.
  12. Return shipping costs will be borne by us in the case of defective products. Otherwise, the customer is responsible for the shipping costs.